FAQs

Yes. IVG prefilled pod kits are ideal for beginners thanks to their simplicity and ease of use. To use them, simply insert the prefilled pod into the device and inhale through the mouthpiece, most devices are draw-activated, so no buttons are required. Replace the pod once it is empty and keep the device charged as needed.

The right device depends on your experience level and preferences. Beginners often start with prefilled pod kits such a PRO, SMART MAX, or Reload Mini, as they’re simple and ready to use. You may also want to consider battery life and flavour profiles to find what suits you best.

IVG vape kits and refill pods typically cost between £5 and £15, depending on the model. Offers and bundle deals are often available online and through email promotions.

No. They are not single-use disposable vapes following the disposable vape ban on 1 June 2025.

Yes. All IVG vape devices are rechargeable and designed for multiple uses with replaceable pods.

Yes. IVG offers nicotine-free options for selected devices, including the PRO range.

Yes, all IVG E-Liquids meet TPD/TRPR requirements, including bottle size limits, nicotine strength restrictions, and proper labelling and packaging.

IVG E-Liquids are made from a blend of VG (vegetable glycerine), PG (propylene glycol), and food-grade flavourings, with optional nicotine depending on the product.

PG (propylene glycol) carries flavour and provides throat hit, while VG (vegetable glycerine) produces vapour and gives a smoother inhale. See our VG/PG guide for a more detailed breakdown.

IVG products are available in strengths up to 20mg/ml (2%). Lower strengths such as 10mg/ml (1%) and 0mg/ml (nicotine-free) are also available, depending on the product range. 

IVG prefilled pods are not intended to be reused or refilled and should be replaced once empty.

Yes, all products include appropriate health warnings and usage instructions as required by UK law.

The legal age to purchase and use vape products in the UK is 18.

Yes. You must be at least 18 years old to buy IVG products. Age verification is required through 1Account when purchasing vape products in the UK.

No. IVG vapes are not being banned. Only disposable (single-use) vapes are banned in the UK. IVG devices are rechargeable and reusable, so they remain legal.

Each kit may vary slightly, but the basics are simple. Insert the pod into the device and inhale through the mouthpiece. Most IVG devices are draw-activated, so no buttons are required. Recharge the device as needed and replace the pod once it’s empty.

All IVG devices feature a charging port. Locate the port on the device and connect a Type-C cable. Charging cables are not included, so you will need to use your own. Avoid overcharging and disconnect once fully charged.

Replace the pod when the flavour becomes weak, vapour production drops, or you notice a burnt taste; these are all signs the pod is empty.

Before replacing it, check that your device is charged, as a low battery can also affect performance.

IVG prefilled pod kits require very little maintenance. Simply keep the device charged, wipe the pod connection if needed, and replace the pod when it’s empty.

Yes, you can buy IVG products directly from us or from many online vape retailers.

No, IVG products from this website are only shipped within the UK, including the Scottish Highlands and Islands, Northern Ireland, the Isle of Wight, and the Isle of Man (extra delivery charges may apply).

Vaping does not involve burning tobacco, so it produces vapour rather than smoke. This means it contains significantly fewer harmful chemicals compared to cigarette smoke. Public Health England has previously stated that it is around 95% less harmful than smoking. However, vaping is not risk-free.

Many smokers switch to IVG products as an alternative to cigarettes. Vaping is not a medically licensed stop-smoking treatment, but it is widely used by adult smokers and supported by UK public health guidance as a switching tool. It is not guaranteed to help you quit.

Yes, vaping is generally more cost-effective than smoking. While there is an initial cost for a device, ongoing costs are typically lower as you only need to buy E-Liquid or replacement pods. For more information, read our guide to switching to vaping. 

No. Vaping does not produce the same lingering smell as cigarettes. Vapour usually disappears quickly and may leave a light scent depending on the flavour used. 

It is not recommended to vape during pregnancy. Nicotine can affect your baby’s development, so it’s best to avoid all nicotine products. Speak to a healthcare professional for advice and support on quitting.

IVG products are manufactured to strict quality standards and are tested in independent laboratories to ensure compliance and consistency. Like all vape products, they are intended for adult smokers and vapers only and are not risk-free.

Keep IVG products in a cool, dry place away from direct sunlight and heat. Always store them out of reach of children and pets, and ensure pods and bottles are securely closed when not in use.

Common reasons include a low battery, the pod not being correctly inserted, or the device reaching the end of its lifespan.

A burnt taste usually means the pod is empty or needs replacing. If there is still liquid in the pod, it may be a problem with the built-in coil — do not attempt to fix it, and replace the pod.

IVG pods are designed to be leak-resistant, but occasional leaking can happen. In the case of a leak, wipe the pod and device connection clean and reinsert the pod.

Yes, most IVG devices are inhale-activated and do not require buttons.

Yes, but you should always check airline policies and local laws regarding vaping products before travelling. Read our guide to flying with vapes for more information.

You can apply to become an IVG vape tester by joining the official testing panel. Successful applicants are selected to try new products and provide feedback before release.